How does it work?

We make it easy to get started

Initial Advice Process

We understand that every client is different and so we make it our first priority to develop a deep and true understanding of your current circumstances and financial goals. Only once this has been achieved can meaningful financial planning be carried out. Our usual advisory process is as follows.

Before any formal recommendation, plans are reviewed by our regulated external compliance team to ensure that the best advice is always given. We believe this to be a crucial part of any advisory process and highly value the enhanced confidence that this provides to our clients.

Ongoing Advice Process

Financial planning is an ever-evolving process and so it is vital that as your circumstances and goals change, that you ensure your financial arrangements reflect these changes. For that reason we insist on carrying out an in depth annual review, the process is as follows:

As with initial advice, suggested changes will be reviewed by our external, regulated compliance team to ensure that any modifications we recommend to your arrangements accurately reflect your new requirements and are in your best interests

Our Service Proposition

Review Service
  • A complete annual review of your financial objectives
  • Unlimited face-to-face access with your advisor between review dates
  • We will provide full details of the performance of your investment portfolio at our annual review
Day-to-Day Service Standards
  • Unlimited telephone and e-mail access to your advisory team
  • You will have a single point of contact for all administrative queries
  • Communication will be tailored to your specific requirements
  • Quarterly service call from your dedicated client service representative
Professional Advisors Service
  • We will communicate effectively with other professional advisors as required, ensuring that everyone on your financial team provides advice in a co-ordinated and professional way
  • We will provide any other professional advisor with copies of your valuations and/or our advice, where requested to do so
  • We will endeavour to introduce you to other suitable professionals as and when needs arise
  • We will make ourselves available to consider new ideas from whatever source they may originate
Portfolio Construction
  • We will conduct an in-depth assessment of your risk tolerance and agree a suitable investment strategy
  • We will recommend a suitable asset allocation to meet your investment objectives
  • Our asset and fund recommendations will be based on rigorous and robust investment processes and methodologies
Portfolio Management
  • Online access to your portfolio valuation can be arranged where required
  • We will monitor the performance of funds in which you are invested and contact you should we feel a change is warranted
  • We will re-balance your portfolio regularly to ensure that it remains in line with the agreed asset allocation
  • We will provide access to a discretionary management service if appropriate
  • We will provide written portfolio valuations on request
Hassle Free Administration
  • Utilising EBG International takes the complexity and hassle out of administering your financial life
  • We will minimise the administrative burden and complexity of dealing with your financial affairs
  • We will transact business on your behalf and ensure your files are up to date